Frequently Asked Questions
Everything you need to know about your luxury fashion experience.
What are your standard shipping times?
We offer expedited shipping on all orders. Standard delivery typically takes 3-5 business days, while express shipping options are available at checkout for 1-2 day delivery.
How do I process a return or exchange?
We accept returns of unworn, unwashed items with original tags within 30 days of purchase. Simply log into your account to print a pre-paid return label.
Are your products true to size?
Most of our apparel follows standard US sizing. We provide a detailed size guide on each product page to help you find the perfect fit for your body type.
What payment methods do you accept?
We accept all major credit cards, including American Express, Visa, and Mastercard, as well as digital wallets like Apple Pay and PayPal.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery windows are calculated at checkout based on your location and local customs regulations.